for Germany, Updated January 2007
§ 1 General
All goods and services are provided by www.reprapsource.com to the customer on the basis of the following General Terms & Conditions in the version applicable at the time of ordering. Deviating regulations will attain validity only if agreed in writing between www.reprapsource.com and the customer.
§2 Conclusion of the Contract
The offers of www.reprapsource.com on the Internet represent a non-binding invitation for customers to order goods from www.reprapsource.com.
By ordering the required goods from the Internet (www.reprapsource.com) or via email (info@
§ 3 Agreement on quality
The quality of the purchased item forming the basis of the contract ensues – where available – exclusively from the manufacturer’s specifications in the operational manuals concerned. Departures from these operational manuals must be agreed in writing.
§ 4 Prices
All stated prices, including for packaging and shipping, include VAT at the applicable rate. All earlier prices and other product data become invalid when the web pages at www.reprapsource.com are updated. The version applicable at the time of ordering is definitive.
§ 5 Right of cancellation
a) If the customer is a registered trade, it has no right of cancellation or return as defined by § 312d BGB [German Civil Code].
b) As a consumer, the customer has the right to cancel its declaration of intent to place the order within 14 days of receiving the goods.
Grounds need not be stated. In the event of a cancellation, the customer is under obligation to return any goods already received to www.reprapsource.com c/o GLI Concept GmbH. The goods are returned at the expense and risk of the purchaser, unless the delivered goods do not correspond to those ordered.
c) The customer must pay compensation for loss, consumption, assignment, contamination, processing, conversion or deterioration of the goods.
This also applies for deterioration caused as a result of the goods being used for their intended purpose. If the customer has used the goods prior to the right of cancellation being exercised, www.reprapsource.com shall be entitled to demand compensation from the customer. There is no duty to compensate if the customer simply examines the goods and makes no other use thereof.
d) The right to cancellation as defined in § 5b) will not apply in the following cases: on delivery of goods made to the customer’s specification or clearly tailored to the customer’s personal needs or, unsuitable for return due to their composition.
§ 6 Delivery
Delivery is effected by shipments ex-stock to the address notified by the customer. The delivery period is non-binding, though is usually 2-5 working days and each consignment is subject to www.reprapsource.com itself being supplied promptly and correctly. Compensation for delayed or failed delivery is precluded, insofar as there is no intent or gross negligence on the part of www.reprapsource.com. Delivery is effected against a flat packing and shipment fee, the exact amount of which is shown separately in the order.
§ 7 Payment
www.reprapsource.com offers new customers the options of cash on delivery or prepayment. If delivery against invoices or bank collection is agreed in the purchase contract with the customer, this is due for immediate payment. All payments must be made net without discount and without other deductions.
§ 8 Retention of ownership
Until full payment is received, the ordered goods remain the property of www.reprapsource.com. Prior to the transfer of ownership, pledging, transfer by way of security, processing or conversion is not permitted without the express consent of www.reprapsource.com.
§ 9 Transport damage
If goods are delivered with obvious damage to the packaging or to the content, the customer must lodge a complaint with the forwarder/freight service immediate and refuse acceptance. Immediate contact must also be made with www.reprapsource.com (email/post). Hidden defects must be reported to www.reprapsource.com immediately on discovery.
§ 10 Warranty
Any claims of the purchaser against the vendor for defects are based on the legal provisions within the legal periods, insofar as no departures ensue from the aforementioned provisions. Damage caused by improper or non-contractual procedures on the part of the purchaser during installation, connection, operation or storage, does not justify a claim against the vendor. Improper and non-contractual procedures are determined in particular by the manufacturer’s specifications. If used goods are purchased, the period of limitation for claims by the customer for defects lapses one year after the goods are received. If the customer is a registered trader and if the service is ordered for its business operations, the period of limitation for claims by the customer for defects lapses one year after the goods are received.
§ 11 Liability
The vendor is liable only for intent and gross negligence.
§ 12 Data privacy
Data are processed in accordance with the provisions of the applicable Federal Data Protection Act.
§ 13 Miscellaneous
Should one or several provisions of these Terms & Conditions become ineffective, the contract as a whole shall remain valid. The ineffective provision shall be replaced by an appropriate legal provision. Mönchengladbach is the exclusive place of jurisdiction, insofar as the customer is a registered trader, a customer has no general place of jurisdiction in its home country, a customer moves its residence of normal residence abroad after the contract is concluded or its residence or normal place of residence is unknown at the time of the action being brought. The UN purchase law is excluded, German law governs.
